Data Protection

12okbajee Privacy Policy – How safe is your data with us

Everything about how your personal data is collected, used, and kept safe — all clearly explained on this page.

Last Updated: January 2026
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Your data, completely
Encrypted & secured
Total sections
9

Data Encryption

All data is encrypted using SSL/TLS technology.

Not with third parties

Your information is never sold or rented.

Your Rights

You have the right to view, correct, and delete your own data.

Cookie controls

The option to accept or decline cookie usage.

Secure servers

Data is stored on secure servers and undergoes regular audits.

Breach Notification

You will be notified within 72 hours in the event of a data breach.

Section 01

Introduction & applicability

12okbajee places your privacy above all else. This Privacy Policy explains what information we collect when you use 12okbajee's website or mobile app, what information we collect, how we use it, and the steps we take to keep your data safe.

This Privacy Policy 12okbajee's services across all channels — including the website, mobile app, customer support, and promotional communications.

By using our platform, you agree to this Privacy Policy. If you have any questions about any part of this policy, please reach out to our Help Center Let us know.

This policy was written in Bangla so all users in Bangladesh can understand it with ease. In the event of any ambiguity, the English version shall be considered the authoritative reference.

Section 02

What types of information we collect

12okbajee collects your information in several ways. Some is provided directly by you, while some is collected automatically.

Data Type Example How We Collect Data
Identity information Full name, date of birth, national ID number Registration Form
Contact Information Mobile number, email address Registration & profile updates
Financial Information Mobile Pay/Nagad number, bank account details Payment Processing
KYC Documents Copy of NID, passport, or driving license Identity verification process
Usage Data Betting history, login timestamps, device information Automated Logging
Technical information IP address, browser type, operating system Cookies & Analytics

We only collect information that is necessary. Collecting unnecessary or excessive data 12okbajeeagainst 's policies.

Section 03

How your information is used

12okbajee Your information is used for the following purposes. Each use is specific and strictly limited.

  • Account Creation & Management: To create your profile and ensure the security of your login.
  • Identity Verification (KYC): For fraud prevention and compliance with legal obligations.
  • Payment Processing: To process deposits and withdrawals securely.
  • Customer Support: Your information is needed to resolve issues and answer your queries.
  • Personalized Experience: To show you offers and content tailored to your preferences.
  • Security Monitoring: To detect unusual activity on your account.
  • Legal Compliance: To meet the requirements of regulatory authorities.
  • Service improvement: To identify and improve platform issues.

Your information will never be sold to third parties for marketing purposes. 12okbajee-'s own promotional communications, though you can opt out at any time.

Section 04

Who We May Share Your Data With

12okbajee believes in your right to privacy. We never sell your personal information to third parties. However, limited data may be shared in the specific circumstances outlined below:

  • Payment providers: To verify transactions with Mobile Pay, Nagad, Rocket, or your bank.
  • Identity Verification Service: With trusted third parties for KYC verification purposes.
  • IT & Security Partners: For platform security and infrastructure management.
  • Legal authorities: To comply with court orders or government directives.
  • Fraud prevention agencies: To report suspicious activity.

Any third parties with whom data is shared are 12okbajeeare bound to comply with our privacy standards and may not use the information received for their own purposes.

Your information is never shared with any advertising agency or data broker. If you have any doubts about this, contact us directly at support@12okbajee.bet.

Section 05

Our Security Measures

12okbajee Industry-leading security measures are in place to protect your data, and our security practices are reviewed and updated on a regular basis.

  • SSL/TLS encryption: All data transfers across the website and app are encrypted.
  • AES-256 Storage Encryption: All sensitive data stored on our servers is encrypted.
  • Two-factor authentication (2FA): An added layer of protection for your account.
  • Firewall & DDoS protection: To prevent unauthorized access.
  • Regular security audits: Regular assessments conducted by third-party experts.
  • Restricted Access: Only authorized personnel can access data on a need-to-know basis.

In the event of a security breach, affected users will be notified within 72 hours and steps will be taken to resolve the issue promptly. That said, no organization can guarantee 100% security on the internet, so we encourage you to take steps to protect your own account as well.

Section 06

Cookies & Tracking Technologies

12okbajee Cookies are used on the website and app. Cookies are small text files stored on your device that help improve your experience.

Cookie Type Purpose Duration
Essential cookies Login sessions, security, and core functionality Deleted at end of session
Preference Cookies Remembers your language, theme, and other preferences 1 year
Analytics Cookies Analysis of page visits and usage patterns 6 months
Performance Cookies Monitoring loading speed and detecting errors 3 months

You can disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.

Section 07

Your Data Rights

12okbajee As a user, you have several important rights over your own data. Contact support at any time to exercise these rights.

Right to Access Your Data You have the right to know what information we hold about you.
Right to Rectification You may request that any inaccurate or outdated information be updated.
Right to erasure Under certain conditions, you may request that your data be deleted.
Right to Restrict Processing You may request that certain data processing be restricted.
Data portability You can receive a copy of your data in a machine-readable format.
Right to object You may object to the use of your data for specific purposes.

Within 30 days of receiving a request to exercise your rights 12okbajee will respond. Due to legal obligations, certain data may not be eligible for deletion.

Section 08

How long your information is retained

12okbajee Your data is never held longer than necessary. However, certain information may be retained for a defined period due to legal and business requirements.

  • Account information: For as long as your account remains active, and for 5 years after closure.
  • Transaction information: 7 years, as required by financial regulatory rules.
  • KYC Documents: A minimum of 5 years after the end of the relationship.
  • Customer Support Records: Up to 3 years after a request is resolved.
  • Log Data (IP, session): Up to 12 months.
  • Marketing preferences: For the duration of the active relationship.

Data is securely deleted or anonymized once the retention period expires. No data is stored longer than necessary 12okbajeeagainst 's policies.

Section 09

Contact & Complaints

For any questions, concerns, or complaints regarding this Privacy Policy, please get in touch with us. We will do our best to respond as promptly as possible.

  • Email: support@12okbajee.bet
  • Live Chat: Help Center Speak directly with
  • Response Time: Usually within 1–3 business days.

To file a complaint regarding the Privacy Policy 12okbajee takes seriously. If your complaint remains unresolved, you have the right to escalate it to the relevant legal authority.

Our Commitment in Brief
Your data will never be sold
Industry-standard encryption in use
Your data rights are fully protected
You will be notified within 72 hours of a breach
Only the necessary information is collected
Data is securely deleted upon expiry
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In a secure environment 12okbajeeStart playing at

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